Delivery is usually within 8 days. Since these are large format boxes for e-bikes or e-scooters, it will take a few extra days for them to be processed by the local station in your city.

You can usually enjoy the products within 14 days of purchase. Some products are also shipped from China and in that case it will take about 14-45 days. We guarantee that all orders will be delivered within 45 days.

If you were unable to purchase the purchased product after waiting 45 days, you can request a refund. We aim to provide up-to-date and accurate information about availability and delivery times in the online store or via email.

However, manufacturing and shipping defects may lead to delivery delays. Therefore, all information on availability and delivery is subject to change. The delivery address in Croatia must be easily accessible by truck. If this is not the case, the customer bears all the resulting costs.

If the customer refuses to receive the ordered products on the agreed delivery date, the online store can withdraw from the contract (termination) and charge the customer additional incurred costs as well as inconvenience of 20% of the order value, but not less, as well as compensation for any type of depreciation of the ordered products.